Moderna built 750 internal AI assistants in two months
Moderna adopted ChatGPT Enterprise company-wide and empowered staff to build their own custom GPTs.
The Business
Moderna adopted ChatGPT Enterprise company-wide and empowered staff to build their own custom GPTs.
Moderna · Americas · 5,000+ employees.
Before AI
AI use was ad hoc, and specialised knowledge and tasks were bottlenecked in individual teams.
What Changed
After piloting an internal chatbot, Moderna moved to ChatGPT Enterprise and ran a change programme with 'AI champions'.
The Result
Reported 750 custom GPTs created within two months, around 120 conversations per user per week, and 100% adoption in the legal team.
Why this matters
Everyone becomes a builder.
When non-technical staff can build their own tools, capability spreads sideways through a company.
That cultural shift can matter as much as any single flagship use case.
Technology Used
Used for:
Source
Results are reported by the identified source/company and have not necessarily been independently verified by AI YAI YAI.
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