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RetailSingaporeTraditional Business

Singapore's biggest grocer cut ad creation from days to minutes

FairPrice Group deployed AI agents across marketing, storefront and staff tools in its 'Store of Tomorrow' programme.

FairPrice Group Singapore 10,000+ employees Asia
FairPrice Group
10×
reported faster marketing creative production

The Business

FairPrice Group deployed AI agents across marketing, storefront and staff tools in its 'Store of Tomorrow' programme.

FairPrice Group · Asia · 10,000+ employees.

Before AI

Marketing creative was produced manually and slowly, and store staff had limited self-serve access to performance data.

What Changed

Using Google Cloud (Imagen, Veo, Gemini, ADK), a creative agent generates campaign assets, in-cart assistants personalise recommendations, and a 'Grocer Genie' portal lets staff query metrics in natural language.

The Result

Reported up to 10x faster ad creation at up to 100x lower cost, and up to an 18% click-through rate on personalised in-cart recommendations.

Why this matters

Marketing production is being compressed everywhere.

Generating brand-safe creative on demand applies to any retailer, agency or consumer brand that produces a lot of promotional content.

The constraint stops being production capacity and becomes the quality of the idea.

Technology Used

Vertex AI, Imagen, Veo, Gemini
by Google Cloud

Used for:

Creative generationPersonalisationAnalytics

Source

Google Cloud
Vendor customer story
FairPrice Group customer story
Published: 2025
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Results are reported by the identified source/company and have not necessarily been independently verified by AI YAI YAI.

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